Products
Create and manage the products sold in your store
Products Page
The Products Page helps you manage the items sold in your store. From organizing product categories to adding new items and customizing them with modifiers. It includes four main sections:
Overview
Category
Items
Modifier
Overview
What It Does
The Overview tab is a dashboard view, showing:
Total number of categories
Total number of product items
Number of items that are out of stock
Top-selling items
This gives you a quick insight into your product inventory and performance.
How to Use It
Go to the Products page.
The Overview tab is shown by default.
Check:
Product counts
Inventory status
Sales performance
Use this info to restock items or manage high-performing products.
Category
What It Does
The Category tab lets you create and manage product groupings. Each product must be assigned to a category before it can be added.
Example Categories by Industry:
Restaurants:
Salads,Main Course,DessertsMakeup Stores:
Lipsticks,Foundation,ToolsClothing Stores:
Tops,Bottoms,Accessories
How to Create a Category
Go to the Category tab.
Click Add Category.
Enter the category name (e.g., "T-Shirts", "Appetizers", "Face Creams").
Optionally add a description.
Click Create Category.
📝 You must create at least one category before adding product items.
Items
What It Does
This tab is where you create and manage the actual products that customers will see and purchase.
You can:
Add new items (name, image, description, price)
Assign it to a category
Choose its components (called ingredients for the food industry)
Add modifiers
Select sales channels and branches it will be sold on
Set it as
View a list of all product items (if already added) displayed in a table format where you can view each item's:
Name - The name of the product
Channel - Where the item is available (POS, Online Store, or both)
Category - The category the item belongs to
Price - The selling price of the item
Quantity - The current stock count
Modifiers - Linked add-ons or customizations for the product
Ingredients - Number of ingredients for the item
Stock status - toggle between in stock and out of stock
Actions (⋮) – A menu with the following options:
Edit - Modify the details of a product item
Change to Modifier - Convert the item from a main product to a modifier
Duplicate Item - Create a copy of the product item with the same details
Add Quantity - Quickly increase the stock quantity without opening the edit form
Deduct Quantity - Quickly decrease the stock quantity without opening the edit form
Track / Untrack Quantity - Enable or disable stock tracking so you receive low-stock alerts at the set threshold
Deactivate - Make the item unavailable in your store without deleting it
Delete - Permanently remove the item from your store
How to Add a New Item
Go to the Items tab.
Click Add Item.
Fill in the following sections:
🧾 Item Details
Image (optional)
Product name
Description
Category (must be pre-created)
Price
🧪 Components (called ingredients for the food industry)
Use this to specify the parts or materials that make up the product. The search bar will reveal a dropdown showing the items that already exist in your inventory (Inventory items must be added beforehand.)
Examples:
Food: Lettuce, Cheese
Makeup: Shea Butter, Pigment
Clothing: Cotton, Zipper
🛒 Sales Channels & Branches
Choose where the product will be visible:
Sales Channel:
All Channels
POS Only
Sub-website Only
Branch Visibility:
All Branches
This Branch
✨ Modifiers (Optional)
Add customization options for your product.
Example:
Size: Small, Medium, Large
Colour: Red, Blue, Pink
Add-ons: Extra cheese, Gift wrapping
You can:
Choose between Type and Add-on modifiers
Set selection rules (e.g., "At most 2 options")
Assign prices to each modifier option
⚠️ Important: Modifiers created here will not automatically be linked to the item you're currently adding. Instead, they will be saved in the Modifiers tab, and you will need to manually assign them to the product after it has been created.
Modifier
What It Does
The Modifier tab lets you create product customization options that customers can select when purchasing items.
Modifiers fall under two types:
Type – required alternatives (e.g., Size: S, M, L)
Add-on – optional extras (e.g., Add fries, Add brush)
How to Add a Modifier
Go to the Modifier tab.
Click Add Modifier.
Enter:
Image (optional)
Modifier Name
Price
Select inventory items as modifier components
Click Save.
You can now use this modifier when creating or editing a product.
🔔 Note: Modifiers must be created first before they can be attached to any product items. Creating modifiers in advance allows you to easily reuse them across multiple products.
🧩 Bulk Actions
Bulk actions allow you to perform tasks on multiple items at once, helping you save time and manage your operations more efficiently.
When you select two or more items on the Inventory page, an action bar will appear at the bottom of the screen. This bar has a black background and displays:
The number of items selected
The following bulk actions:
In Stock – Mark selected products as in stock.
Out of Stock – Mark selected products as out of stock.
Bulk Activate – Mark selected products as active.
Bulk Deactivate – Mark selected products as inactive.
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