Messages

Send alerts or emails to customers

💬 Messages Page

The Messages Page allows you to communicate important updates or promotions to your customers. You can either display alerts on the sub-website or send emails directly to customer inboxes.

📨 View & Send Messages

On this page, you can:

  • View a list of previously sent messages

  • Create and send new messages using the Send Message button

➕ Sending a Message

Click the Send Message button to choose the type of message you want to send. There are two types:

1. 🚨 Alert

  • Appears as a notification on the online store

  • Customers will see this when they visit the store

  • Fields to fill:

    • Message body

    • Start Date & End Date (when the alert is visible)

    • Severity Level (choose a color to represent the urgency or importance)

2. 📧 Email

  • Sends a message directly to customers’ email addresses

  • Great for announcements, newsletters, or personalized promotions

  • Fields to fill:

    • Subject

    • Message body

    • Target audience (send to all customers or selected customers only)

✉️ If no messages have been sent yet, the page will appear empty until you create your first one.

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