Messages

Send alerts or emails to customers

💬 Messages Page

The Messages Page allows you to communicate important updates or promotions to your customers. You can either display alerts on the sub-website or send emails directly to customer inboxes.

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📨 View & Send Messages

On this page, you can:

• View a list of previously sent messages

• Create and send new messages using the Send Message button

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➕ Sending a Message

Click the Send Message button to choose the type of message you want to send. There are two types:

1. 🚨 Alert

• Appears as a notification on the online store

• Customers will see this when they visit the store

• Fields to fill:

  • Message body

  • Start Date & End Date (when the alert is visible)

  • Severity Level (choose a color to represent the urgency or importance)

2. 📧 Email

• Sends a message directly to customers’ email addresses

• Great for announcements, newsletters, or personalized promotions

• Fields to fill:

  • Subject

  • Message body

  • Target audience (send to all customers or selected customers only)

✉️ If no messages have been sent yet, the page will appear empty until you create your first one.

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